30 Day Money Back Guarantee
- If you are unhappy with your purchase you may return it within 30 days of receipt.
- You must contact us before returning your item.
- Items must be returned in their original packaging in new and unused condition.
- You will receive a refund of the original purchase price of your product less processing fees.
- Shipping & Handling fees cannot be refunded.
- The customer is responsible for safe packaging and return shipping costs.
- For items being returned for defect, please see Manufacturer Warranty.
Out of Stock
- If the item you ordered is out of stock we will contact you.
- If you are shipping outside of the United States we will contact you with an amount due for shipping. Your order will be shipped once the fees are paid.
- Thiers-Issard provides a lifetime warranty against manufacturer defect.
- Great French Knives is happy to facilitate your return for repair or exchange but, all rights and responsibilities are by and between the purchaser and Thiers-Isaard.
- We can only facilitate returns and repairs for SABATIER****ELEPHANT products manufactured by Thiers-Issard.
- Great French Knives is only responsible for shipping charges on defective items purchased directly from them.
- Customer will be responsible for shipping costs on products purchased from other vendors.
Third Party Agreements
- By clicking on Authorize or PayPal as your checkout option, you are agreeing to their terms and conditions for payment processing.
- Great French Knives does not resell your contact information.
- Great French Knives does not capture or store your credit card information.