Terms & Conditions

30 Day Money Back Guarantee

  • If you are unhappy with your purchase you may return it within 30 days of receipt.
  • You must contact us before returning your item.
  • Items must be returned in their original packaging in new and unused condition.
  • You will receive a refund of the original purchase price of your product less processing fees.
  • Shipping & Handling fees cannot be refunded.
  • The customer is responsible for safe packaging and return shipping costs.
  • For items being returned for defect, please see Manufacturer Warranty.

Out of Stock

  • If the item you ordered is out of stock we will contact you.

International Shipping

  • If you are shipping outside of the United States we will contact you with an amount due for shipping. Your order will be shipped once the fees are paid.

Manufacturer Warranty

  • Thiers-Issard provides a lifetime warranty against manufacturer defect.
  • Great French Knives is happy to facilitate your return for repair or exchange but, all rights and responsibilities are by and between the purchaser and Thiers-Isaard.
  • We can only facilitate returns and repairs for SABATIER****ELEPHANT products manufactured by Thiers-Issard.
  • Great French Knives is only responsible for shipping charges on defective items purchased directly from them.
  • Customer will be responsible for shipping costs on products purchased from other vendors.

Third Party Agreements

  • By clicking on Authorize or PayPal as your checkout option, you are agreeing to their terms and conditions for payment processing.

Privacy

  • Great French Knives does not resell your contact information.
  • Great French Knives does not capture or store your credit card information.